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CST Session Outcome Forms

  • 2 days ago
  • 3 min read

Updated: 12 hours ago



Introduction to CST Feedback Forms


These feedback forms are designed to support high-quality, person-centred Cognitive Stimulation Therapy (CST). The Member Feedback Form gives participants the opportunity to share how they felt about the session, what they enjoyed, and what they would like more or less of. The Facilitator’s Form helps staff reflect on engagement, wellbeing, and how the session was delivered.


Together, these forms provide a fuller picture of each session, helping to celebrate what works well and guide improvements for future activities.





🧠 ASSISTING MEMBERS TO COMPLETE THIS CST SESSION FEEDBACK FORM – QUICK GUIDE


Reassure members about completion of the form ...


"This feedback form helps us understand how you felt about today’s Cognitive Stimulation Therapy (CST) session. Your thoughts and feelings are very important to us. There are no right or wrong answers - just choose what feels right for you. This will help us make future sessions more enjoyable, comfortable, and meaningful for everyone."


Guidelines for Supporting Completion


  • Create a calm environment

    Sit somewhere quiet and free from distractions. Take your time—there is no rush.


  • Read each question slowly and clearly

    Use a gentle, friendly tone. Pause after each question to give time to think.


  • Use simple explanations if needed

    Rephrase questions in everyday language (e.g. “Did you enjoy it?” or “Did it make you feel good?”).


  • Point to options and visuals

    Guide attention to the faces, symbols, or choices. These can often be easier than reading text.


  • Offer gentle prompts, not answers

    Encourage with phrases like “What do you think?” or “How did it feel for you?” rather than suggesting responses.


  • Accept all responses

    Every answer is valid. Avoid correcting or questioning their choice.


  • Support physical needs

    Help with ticking boxes or writing if needed, while ensuring the person’s choice is respected.


  • Break it into small steps

    Complete one section at a time to avoid overwhelm.


  • Watch for signs of fatigue

    If the person becomes tired or frustrated, take a break or stop and return later.


  • End positively

    Thank the person and acknowledge their contribution: “That’s really helpful—thank you.”





🧠 CST FACILITATOR’S FORM – QUICK GUIDE


This form is designed to support facilitators in recording meaningful observations during Cognitive Stimulation Therapy (CST) sessions. It provides a simple, structured way to capture each person’s enjoyment, engagement, and overall wellbeing, while also noting any difficulties or important comments. Used consistently, it helps build a clearer picture of how individuals respond to different activities, supporting person-centred care and improving future session planning.


👤 Name of member / Date / Session title

  • Record who attended, when, and what the session was about

  • Keep wording simple and consistent (e.g. “Music & Reminiscence – 1960s”)


😊 Level of enjoyment (1–5)

  • Rate how much the person appeared to enjoy the session

  • Use the faces as a guide:

    • 1 (Low) = unhappy / distressed

    • 3 = neutral / mixed

    • 5 (High) = smiling, laughing, clearly enjoying

👉 Base this on facial expression, mood, and verbal comments


👥 Level of engagement (1–5)

  • Rate how much the person took part

  • Look for:

    • Speaking, singing, joining in

    • Eye contact, attention, responding

  • 1 (Low) = withdrawn / not engaging

  • 5 (High) = fully involved and participating


🌿 Signs of wellbeing

  • Note positive responses, such as:

    • Smiling, laughter

    • Relaxation or calmness

    • Social interaction

    • Reminiscence or meaningful conversation


⚠️ Signs of illbeing

  • Record any distress or difficulties, e.g.:

    • Anxiety, agitation

    • Withdrawal

    • Confusion or frustration

    • Fatigue


💬 Comments made

  • Write down notable quotes or reactions

  • These are very valuable for person-centred care

    (e.g. “This reminds me of dancing with my wife”)


📝 Additional thoughts

  • Anything else relevant:

    • What worked well

    • What didn’t work

    • Ideas for next session


👩‍⚕️ Name of facilitator / Date of session

  • Complete for record keeping and continuity


✅ Top tips

  • Keep it brief and observational

  • Focus on the person, not just the activity

  • Look for small signs of engagement and wellbeing

  • Use consistently to track changes over time








 
 
 

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Simon O’Donovan MBE is a retired Consultant Nurse who worked in NHS Wales for most of his adult life, supporting people with dementia, their care partners and support staff through managing, developing and improving services to benefit this group. 

 

The main aim of this website is to share experience and resources freely, so others can dip in and out and use some or all of the free and open access materials provided in their own CST practice. Thus facilitating and supporting the provision of uplifting and enjoyable sessions that optimise people with dementia's quality of life.

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